Project Comeback Texas: Hurricane Harvey Disaster Case Management
Disaster Services Corporation-Society of St. Vincent de Paul USA (DSC) completed our work in the Hurricane Harvey Consortium Disaster Case Management Program called: Project Comeback Texas.
Project Comeback Texas was a FEMA funded Disaster Case Management Pilot led by the National Voluntary Organizations Active in Disaster (NVOAD). Five major NVOAD organizations participated in the leadership role of the program. Disaster Services Corp provided the financial oversight for the program and:
- Successfully served 4,215 cases in 17 Counties in Texas
- Worked with a new platform called DART for tracking client data
- Accessed numerous resources from NVOAD partners, other community organizations, and local Long Term Recovery groups
- Implemented virtual Disaster Case Management
- Provided training and guidance on the financial requirements of federal contracts and internal compliance on the financial deliverables
“Project Comeback Texas was a very successful Disaster Case Management Program, as NVOAD utilized the expertise of its consortium members to effectively manage the Disaster Case Management Program. DSC was a key partner in helping with the financial management of the program and by delivering quality Disaster Case Management services to 17 Texas counties” stated Elizabeth Disco-Shearer, CEO of DSC, SVDP-USA.
If you should need assistance, please contact Chief Programs Officer, Patrice Relf, at Prelf@svdpdisaster.org or 202-717-1471
Project Comeback: TEXAS A Disaster Case Management Consortium Final Report
Puerto Rico Disaster Case Management Program
The Puerto Rico Disaster Case Management Program (DCMP) was a federally funded Cooperative agreement with the Federal Emergency Management Administration (FEMA). Unlike other DCMPs in the states, this program was unique in that DSC worked closely with the FEMA team in Puerto Rico. The island was divided among seven providers who participated in the Disaster Case Management (DCM) program.
•DCM program served 4,985 households across 21 municipalities.
•The municipalities served were Aguas Buenas, Anasco, Arecibo, Caguas, Camuy, Canovanas, Carolina, Cayey, Corozal, Guayama, Juncos, Manati, Mayaguez, Naranjito, Ponce, San German, San Juan, San Lorenzo, Vega Alta, Vega Baja, Yabucoa
•The value of services provided was $6,224,653.68
•The main unmet need was Repair and Rebuild with a value of Services Provided for this Unmet need was $2,578,027.19
•Two other top unmet needs were household goods: appliances and furniture. The value of service provided for these unmet needs was $645,384.19
•This program utilized Functional Needs Coordinator and a Child Care Coordinator who addressed any special needs of the families in the DCM program.
•Use of Digital technology to address storage of case management files and documents.
•The program the CAN (Coordinated Assistance Network) DB platform supported by American Red Cross for case management.
The DCM program was a successful program even though we had to weather earthquakes and the COVID-19 crisis. Our special partnership with The Salvation Army and local municipalities helped to promote and help many families that were in need of assistance.
If you should need assistance, please contact Anthony Pluchino, Chief IT, Securtiy, and Compliance Officer, at Apluchino@svdpdisaster.org or at (202) 924-6199.
March 2016 Louisiana Floods Disaster Case Management Program
Information TBD
August 2016 Louisiana Floods Disaster Case Management Program
Information TBD
Hurricane Michael - Florida Disaster Case Management Program
The DSC Florida Recovery Program is now closed out.
If you should need assistance, please contact Anthony Pluchino, National IT, Security, and Compliance Officer, at Apluchino@svdpdisaster.org or at (202) 924-6199.
Volunteer Florida administered the Michael Disaster Case Management Program (DCMP) to address the needs of the survivors from Hurricane Michael. There were only three regions for this DCMP with DSC-SVDP-USA being awarded two of the three regions. Our Disaster Case Management (DCM) teams worked very closely with the Long Term Recovery Groups (LTRGs) in the various counties to address the unmet needs of the survivors.
•DSC SVDP served 11 of the 12 counties affected by Hurricane Michael.
•There were 552 clients served across all counties.
•The total value of services provides to date is $ 3,546,930.30.
•DSC has worked very closely with the Gulf County LTRG and the Inland Tri-County LTRGs in providing case management assistance as well as materials.
•The top Unmet need was with Repair/Rebuild and Housing assistance with services provided in the amount of $2,692,718.44.
•In addition, DSC was able to provide through separate grants Household Goods of Furniture and Appliances in the amount of $ 318,278.95 for services provided.
•DSC developed a special partnership with Good360 where the provided Donation in kind material such as mattresses, general household goods, flooring, asphalt shingles with an estimated value of over $ 200k.
•DSC SVDP was awarded Lowes Reconstruction grants in the amount of $25k and $35k respectively.
•DSC SVDP was also awarded a $200k grant from American Red Cross for our furniture program where DSC was able to process, order and deliver via online and other communication methods.
•Developed process for virtual case management via remote server.
•Assisted 201 Direct housing clients in find new permanent housing, repairs or purchasing trailers.
•Utilized the CAN DB platform for case management.
FEMA DR# : 4337 FL
Hurricane Irma Disaster Case Management Program
Information TBD
Oregon Disaster Case Management Program - 2023
DSC, SVDP-USA was awarded the OREGON Disaster Case Management Program (DCMP) in August 2021. This program was established to address the extensive havoc and devastation caused by the prior year's wildfires. The sheer destructiveness of these fires was unique; once a house was consumed, little remained except for ashes and perhaps a stone fireplace, forcing many survivors to rely on temporary shelter, like tents and trailers, until more suitable housing was available.
To meet the scope of this recovery effort, DSC SVDP partnered with several crucial grass-roots organizations: Catholic Charities of Oregon, Santiam Hospital Integration, and Glide Revitalization. Twenty-three Disaster Case Managers (DCMs) were assigned to the program, allocated based on FEMA registrations in the affected regions. Catholic Charities of Oregon was responsible for Jackson, Lane, Lincoln, and Linn counties; Santiam covered Marion County; and Glide Revitalization managed Douglas County.
The DCMP officially closed on March 15, 2023. During its operation, a total of 988 households were served. The top five identified unmet needs were: Household furniture, Housing – Permanent – Relocation, Household Goods, Housing – Permanent – Reconstruction, and Household – Large Appliances.
The combination of all three primary organizations, in addition to other grass-roots partners and state flexible funds, helped many families through their recovery. The total value of services provided throughout the program was $15,661,696.03.
Households: 998; Value of Services: $15,661,696.03
Louisiana Disaster Case Management Program - 2023
Hurricane Ida made landfall near Louisiana’s southernmost seaport on August 29, 2021, 16 years to the day Hurricane Katrina slammed the Gulf coast. The eye of the hurricane stalled out right near Houma in Terrebonne parish creating extensive wind and water damage. DSC SVDP partnered with Workforce Group, Emergent Solutions, Tidal Basin and DePaul USA for a Disaster Case Management Program. The parishes that DSC and DePaul USA covered were Terrebonne, Lafourche, Iberia, St. Martin, and St. Mary. DSC hired and trained 14 DCMs. Our partner, DePaul USA, hired 5 DCMs who attended training with DSC. The top five unmet needs were (1) help repairing damage to the home; (2) housing issues for owners, renters, and homeless survivors; (3) financial issues created by the hurricane; (4) clothing; and (5) food. DSC served 636 households and provided over $1.3 million dollars to Hurricane Ida survivors through viable referrals and resources.
For program inquiries, please contact Chief Programs Officer, Patrice Relf, at PRelf@svdpdisaster.org or (202) 717-1471.
Households: 665; Value of Services: $1,343,660.92
Pennsylvania Disaster Case Management Program 2023-2024
The Commonwealth of Pennsylvania experienced severe flooding due to the impact of Hurricane Ida. Recognizing the widespread devastation, DSC submitted a proposal to extend its services to three affected counties: Montgomery, York, and Bucks. Successfully securing the contract, DSC partnered with the Commonwealth to launch the Pennsylvania Disaster Case Management Program.
DSC assisted 373 households affected by Hurricane Ida across Bucks, York, and Montgomery counties. The top unmet needs were Household Furniture, Housing Permanent Reconstruction, FEMA Advocacy, Housing Permanent Relocation, Mold Remediation, Household Large Appliances, and Housing Rental Assistance. DSC SVDP-USA contributed $942,969.17 in services to address these critical needs and facilitate the overall recovery process from Hurricane Ida.
For program inquiries, please contact Chief Programs Officer, Patrice Relf, at PRelf@svdpdisaster.org or (202) 717-1471.
Households: 373; Value of Services: $942,969.17
New Jersey Disaster Case Management Program 2023-2024
Hurricane Ida caused severe flooding and damages across the state of New Jersey. DSC SVDP-USA partnered with the state to assist Hurricane Ida survivors. The New Jersey Disaster Case Management Program launched in January 2023 and actively supported Hurricane Ida disaster recovery efforts in 12 counties—Bergen, Essex, Gloucester, Hudson, Hunterdon, Mercer, Middlesex, Morris, Passaic, Somerset, Union, and Warren—through February 29, 2024. Disaster Case Managers assisted over 495 households impacted by the disaster. The primary unmet needs were housing repair or rebuild, large appliances, furniture, affordable rental housing, and rental assistance. DSC provided $1,159,089.10 in services to Hurricane Ida survivors in New Jersey.
For program inquiries, please contact Chief Programs Officer, Patrice Relf, at PRelf@svdpdisaster.org or (202) 717-1471.
Households: 495; Value Of Services: $1,159,549.10
Michigan Disaster Case Management Program 2022-2024
On June 25, 2021, and June 26, 2021, severe storms, flooding, and tornadoes devastated Southeast Michigan. DSC SVDP-USA partnered with After the Storm, a 501 (c)3 nonprofit organization launched by the Michigan Conference of The United Methodist Church in 2022, to launch The Michigan Disaster Case Management Program.
The DCMP assisted individuals and families in Wayne and Macomb counties. The top priority unmet needs for survivors were housing reconstruction, large appliances, furniture, debris removal, and mold remediation. DSC launched an Appliance Program to replace destroyed washers and dryers with new appliances from Home Depot.
Disaster Case Managers assisted 427 households in Macomb County and Wayne County. DSC partnered with Long Term Recovery Groups and community organizations to provide survivors with more than 2,900 referrals resulting in $766,733.89 in services provided to address critical needs and support survivors on their path to recovery.
For program inquiries, please contact Chief Programs Officer, Patrice Relf, at PRelf@svdpdisaster.org or (202) 717-1471.
Households: 427, Value of Services: $762,006.89
Montana Disaster Case Management Program (DR-4655)
The Montana Disaster Case Management Program is now closed.
Households: 47, Value of Services: $7,795.00
Arkansas Disaster Case Management Program (DR-4698)
On March 31, 2023, severe storms and tornadoes devastated central Arkansas causing significant damage in Pulaski County, Cross County, and Lonoke County. Disaster Services Corporation-Society of St. Vincent de Paul - USA (DSC) partnered with Arkansas Community Foundation for a grant to launch a Disaster Case Management Program serving Pulaski County and Cross County. DSC hired and trained two local full-time Disaster Case Managers (DCMs) to help individuals and families recover. DSC also hired an experienced full-time Construction Cost Analysts to visit homes and assess damages to estimate disaster repair, rebuild, and replacement costs for homeowners.
Disaster Case Managers performed outreach in Pulaski and Cross counties to serve survivors recovering from the tornadoes. DCMs attended community meetings, events, and partnered with the Long-Term Recovery Groups to help survivors meet their recovery goals. The primary recovery goals for survivors were reconstruction repair / rebuild, furniture, appliances, transportation, and utility assistance.
DCMs served 108 households during the period of performance. The program assisted homeowners and renters with recovery needs. DSC made 309 referrals to survivors and provided $368,501.92 in services through effective disaster case management. Partnerships with Long Term Recovery Groups in Cross and Pulaski County helped survivors access $111,789.86 at Unmet Needs Tables through successful DCM case presentations.